Refund policy

Refunds This store is a small   operates on a print on demand, made- to- order production methods. Refunds can only be processed if items are damaged or defected. We have a 30-day return policy on defected items only, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging and a receipt or other proof of purchase.

To start a return in such cases, please contact me at sendthistoccdesign@gmail.com.
If your return is accepted, I will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sendthistoccdesign@gmail.com. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sendthistoccdesign@gmail.com for support.

Exchanges

Please note, exchanges are not permitted due to the made-to -order nature of our products. It is especially important that when ordering apparel that size measurements are correct. The item cannot be returned unless your garment's damaged or there are defects.

Exceptions / non-returnable items

Please get in touch via sendthistoccdesign@gmail.com if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.